FOR HOTELS & HOSPITALITY

Fewer complaints.
Higher reviews.
More direct bookings.

Hotels using Qualoo reduce Wi-Fi complaints by 60%, move up 2–3 positions on review platforms, and convert connectivity confidence into direct bookings. No new hardware. Live in an afternoon.

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Early access · No card required · Launching soon

Built for
Hotels Resorts Guest Houses Airbnbs Service Apartments
60%
Reduction in Wi-Fi complaints after deploying Qualoo
14×
Average Year 1 ROI on a full Wi-Fi upgrade informed by Qualoo data
+2.3
Average position gain on local Qualoo hotel index within 90 days
3,200+
Properties already listed and scoring on the Qualoo map
What you get

Six tools that turn connectivity
from a cost centre into a revenue line.

Every plan includes your live Qualoo Score, public hotel profile, and real-time monitoring. Upgrade for intelligence that connects IT spend to guest satisfaction.

Live Qualoo Score
A single number guests trust. Composite of speed, latency, uptime, and real guest test data — updated daily and displayed on your public hotel profile.
Connectivity Intelligence
AI cross-references live network data with guest complaints to pinpoint which floor, time window, or AP failure is driving the problem — before another guest hits it.
Multi-Property Dashboard
One view across your entire estate. Portfolio-level alerts, cross-property benchmarking, and roll-up reporting for ownership — scales from 2 to 200+ properties.
Guest Speed Test Integration
Every guest using Qualoo contributes anonymous speed data. No surveys, no manual logging — your score improves in real time as your Wi-Fi does.
PMS & POS Integration
Correlate network drops with occupancy spikes, flag patterns before peak check-in, and pull reports into your existing ops workflows. Works with Opera, Mews, Cloudbeds.
Competitor Benchmarking
See exactly where you rank against comparable properties in your comp set — and by how much. Know what it takes to win before you spend.
See all features, integrations & technical specs →
Who it's for

Built for hotels that know
connectivity shapes reputation.

Whether you run one property or a full portfolio, Qualoo helps the right teams spot issues faster, prove value clearly, and protect the guest experience before complaints pile up.

Independent Properties
Boutique hotels and resorts
For operators who need a stronger guest experience story without adding a heavy IT project or more operational overhead.
Turn Wi-Fi into a visible trust signal before booking
Catch room, floor, and peak-time issues before reviews reflect them
Give owners a clearer reason to invest in the right fixes
Growing Groups
Multi-property operators
For management teams that need one view across several hotels, with consistent scoring, alerting, and benchmarking across the estate.
Benchmark properties against each other and against local competitors
Prioritise fixes by business impact, not guesswork
Roll up performance for leadership, operations, and ownership
Guest Experience Teams
GMs, operations, and IT leads
For teams that are tired of learning about network failures from the front desk, guest chat, or negative reviews after checkout.
See what is hurting guest experience first and where it is happening
Give support teams verified context instead of vague complaints
Link connectivity improvements to measurable reputation outcomes
The transformation

What changes when your hotel
owns its connectivity story.

Most hotels treat Wi-Fi as an IT cost. Qualoo hotels treat it as a revenue driver — and the numbers show the difference.

✕ Before Qualoo

Reactive, invisible, costly

Wi-Fi complaints discovered through bad reviews — after the damage is done
No way to prove connectivity quality to OTAs or guests pre-booking
IT spend disconnected from guest satisfaction — CFO sees cost, not value
Competitors' Wi-Fi quality is a total blind spot
✓ After Qualoo

Proactive, visible, profitable

Dead zones flagged before any guest encounters them — fix first, score later
Public Qualoo Score visible to guests before booking — a verified trust signal
IT spend tied directly to a measurable guest experience score — CFO signs off in weeks
Know exactly where you rank vs every comparable property in your comp set
How it works

Up and running today.
Improving reviews by next week.

No rip-and-replace. No IT project. Most properties are live and scoring within a single afternoon.

1
Connect in an afternoon
Works with your existing Cisco, Aruba, Ubiquiti, or Ruckus hardware. No new equipment needed.
2
See every room in 24 hours
Upload your floor plan, assign APs by zone. Room-by-room baseline built automatically — dead zones flagged immediately.
3
Guest data powers your score
Real speed tests from real guests contribute live data. Your score improves in real time as your connectivity does.
4
Fix what hurts reviews first
Weekly insights ranked by impact tell you exactly where to act — and track how each fix moves your score.
The Future of Support

Intelligent AI Troubleshooting
that fixes complaints at the source.

Instead of asking "have you tried restarting your router," Qualoo AI cross-references guest symptoms with live network telemetry to provide instant, verified solutions.

Concierge Service
Guest Support
Good evening. Welcome to the concierge service. How may I assist you today?
Guest symptoms
Diagnostic triggered from IT view
IT VIEW

Wi-Fi Intelligence Analysis

Real-time telemetry correlated with AI diagnostics.

Latency Packet loss NQS
Network Health
Good
Guest Experience
Stable
Risk Level
Low
NQS 11.5
RESULTS
IT diagnostics & automated guest response.
Run the diagnostic to generate outputs.
Demo UI only. Powered by Qualoo Analytics Engine.
FAQ

Common questions.

No. Qualoo is hardware-agnostic and integrates with your existing network via a lightweight software agent or standard SNMP connector. We support Cisco Meraki, Aruba, Ubiquiti, Ruckus, and all major enterprise vendors. Most properties are fully connected within a single afternoon.

Your score is a weighted composite of four signals: automated network tests (speed, latency, jitter), real tests from guests using the Qualoo app, uptime reliability over a 30-day window, and guest-submitted connectivity reports. Updated daily.

Yes. Growth supports up to 5 properties. Enterprise handles unlimited properties with portfolio dashboards, roll-up reporting, and granular permissions for regional managers and IT staff.

Guests see your Qualoo Score on your public property page — before they book and while on-site. They can run a speed test directly from the app which contributes to your score. You can also embed a live score widget on your own booking page.

Your score is live within hours of connecting. Most properties see their first actionable insights within 24 hours and measurable review improvement within 30–60 days. The 60% complaint reduction average is typically achieved within 90 days.

Get started

Your hotel deserves a
score it can be proud of.

Join the waitlist to be among the first hotels with a live Qualoo Score. Get your connectivity verified, appear on the Qualoo map, and start turning Wi-Fi into a competitive advantage.

Works with existing hardware
No IT project required
Live in under a day
30-day trial · No card
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Early access · No card required · Launching soon · Score updated daily

Running 10+ properties? Talk to our enterprise team →