Features & Technical Specs

Everything under the hood.
Every tool, integration, and capability.

The full technical breakdown of what Qualoo delivers for hotels — from the scoring algorithm to PMS integration to the guest-facing experience.

Complete Feature Set

Every capability, in detail.

Live Qualoo Score & Public Profile
A single composite number derived from four weighted signals: automated network tests (download/upload speed, latency, jitter), real guest speed tests via the Qualoo app, uptime reliability over a 30-day rolling window, and inbound guest connectivity reports. Updated daily and displayed publicly on your hotel's Qualoo property page. Embeddable score widget available for your own website or booking engine.
Score · Public profile · Embeddable widget
Connectivity Intelligence
AI engine that continuously analyses guest-submitted speed reports and in-app feedback for connectivity patterns — terms like "slow Wi-Fi", "no signal", "couldn't work from my room". Cross-referenced against your live network performance log to pinpoint which specific floors, time windows, or AP failures caused the issue. Delivers a prioritised remediation path weekly.
AI analysis · Guest sentiment · Remediation path
Multi-Property Dashboard
Single view across your entire estate with portfolio-level alerts, cross-property benchmarking, and roll-up reporting for ownership. When one property's score dips, you know before your guests do. Granular permission controls for regional managers and IT staff. Scales from 2 to 200+ properties.
Portfolio view · Alerts · Roll-up reporting
PMS & POS Integration
Connect Qualoo to your PMS to automatically correlate network drops with occupancy spikes, flag patterns before peak check-in periods, and pull reports directly into your ops workflows. Works with Opera, Mews, Cloudbeds, and more via API or webhook.
Opera · Mews · Cloudbeds · Webhook API
Competitor Benchmarking
See exactly where you rank against comparable properties in your competitive set. Compare scores across multiple dimensions — speed, latency, uptime, guest satisfaction. Understand what it takes to win the connectivity conversation in your local market.
Comp set analysis · Local market ranking
Guest Speed Test Integration
Every guest using the Qualoo app contributes live speed data to your property score. No surveys, no manual logging — your score improves in real time as your Wi-Fi does. Guests can run tests directly from the app, which also builds their trust in your property's connectivity claims.
Real-time guest data · Anonymous · Auto-scoring
Floor Plan & Zone Mapping
Upload your floor plans, assign access points by zone, and Qualoo immediately builds a room-by-room performance baseline. Visual heatmaps show signal strength, dead zones, and AP coverage gaps. Updated continuously as guest data flows in.
Heatmaps · Zone assignment · Dead zone detection
Weekly Insight Reports
Insights ranked by impact on your guest experience score. Each report tells you exactly where to act next and tracks how improvements move your Qualoo Score and guest satisfaction over time. Delivered to your inbox or pulled via API.
Impact-ranked · Trend tracking · Email + API delivery
Built for every role

Different stakeholders. Same platform.

General Managers
See the connection between IT spend and guest satisfaction in one view. Use Qualoo Score trends to justify upgrades and demonstrate ROI to ownership.
IT & Operations
Room-level visibility into network performance. Prioritised remediation paths. PMS integration for occupancy-correlated analysis. Floor plan heatmaps.
Revenue & Marketing
Embed your verified Qualoo Score on your booking page. Differentiate from competitors with an independently verified connectivity badge. Drive direct bookings.
Integrations

Works with your existing stack.

Qualoo connects to your existing Wi-Fi hardware and property management systems. No rip-and-replace.

Cisco Meraki
Wi-Fi Hardware
Aruba / HPE
Wi-Fi Hardware
Ubiquiti
Wi-Fi Hardware
Ruckus
Wi-Fi Hardware
Opera PMS
Property Management
Mews
Property Management
Cloudbeds
Property Management
REST API
Custom Integration
Technical FAQ

Everything you need to know.

No. Qualoo is hardware-agnostic and integrates via a lightweight software agent or standard SNMP connector. We support all major enterprise Wi-Fi vendors. Most properties are fully connected within a single afternoon.

A weighted composite of four signals: automated network tests (download/upload speed, latency, jitter), real guest speed tests via the Qualoo app, uptime reliability over a 30-day rolling window, and inbound guest-submitted connectivity reports. Scores are updated daily and displayed publicly.

Qualoo's AI engine continuously analyses guest-submitted speed reports and in-app feedback for connectivity patterns. These are cross-referenced against your live network performance log to pinpoint which specific floors, time windows, or AP failures most likely caused the complaint — giving you a clear, prioritised remediation path.

Guests see your property's Qualoo Score on your public profile — before they book and while on-site. They can run a speed test from the app which contributes anonymised data to your score. You can also embed a live score widget on your own booking page.

Yes. Enterprise plans include full REST API access and webhook support. Pull score data, network metrics, and insight reports into your existing dashboards, BI tools, or custom applications. Full API documentation provided on onboarding.

Enterprise plans include a 99.9% uptime SLA, dedicated Customer Success Manager, priority support, and custom onboarding. White-label options available for hotel groups who want to embed Qualoo scoring under their own brand.