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Features & Technical Specs

Every tool built to connect
network performance to sales.

The full breakdown of what Qualoo delivers for retail — from single-store monitoring to estate-level intelligence, POS integration, and customer-facing scores.

Complete Feature Set

Every capability, in detail.

Footfall & Dwell Analytics
Understand exactly how Wi-Fi quality relates to time spent in-store. See peak usage windows, dead zones causing early exits, and the correlation between connectivity scores and basket size by location. If you connect a footfall counter or POS, Qualoo correlates this directly with transaction data for precise revenue-per-session metrics.
Dwell time · Basket correlation · Zone analysis
Multi-Location Management
One dashboard for your entire estate. Benchmark stores against each other, surface underperformers before they show up in sales, and roll out improvements with a single configuration push across all locations. Granular permissions for area managers, IT, and HQ leadership.
2–200+ stores · Role-based access · Config push
Customer Connectivity Score
A live, publicly visible score displayed on your Qualoo store profile — telling customers your Wi-Fi is reliable before they arrive. Customers who know you have great connectivity stay longer and return more often. Embeddable widget available for your own website or loyalty app.
Public score · Embeddable · Trust builder
Real-Time Network Monitoring
Live view of every store's network health — speed, latency, connected devices, AP status, and uptime. Configurable alerts when performance dips below threshold. Catch POS connectivity issues before they cause a failed transaction at the checkout.
Live alerts · POS monitoring · AP health
Zone & Floor Mapping
Upload store floor plans and assign access points by zone. See heatmaps of signal strength across the retail floor — identify dead zones near fitting rooms, checkout areas, or click-and-collect points. Continuous updates as customer data flows in.
Heatmaps · Zone assignment · Dead zone detection
Weekly Insight Reports
Every week, a report ranking connectivity issues by revenue impact across your estate. Know exactly which stores need attention, what to fix, and how each improvement moves your score. Delivered to email or pulled via API into your existing BI tools.
Impact-ranked · Email + API · BI integration
Cross-Store Benchmarking
Compare every store in your estate on a single leaderboard. See which stores are performing, which are underperforming, and by how much. Filter by region, format, or age. Identify patterns that predict connectivity-related revenue loss before quarterly numbers arrive.
Leaderboard · Filters · Predictive patterns
White-Label Score Widget
On Enterprise plans, embed a live connectivity score in your own loyalty app, website, or in-store digital displays. The score updates in real time and can be fully styled to match your brand. Available via embeddable widget or REST API.
Custom branding · REST API · Real-time
Integrations

Works with your existing stack.

Qualoo connects to your existing Wi-Fi hardware and retail systems. No rip-and-replace.

Cisco Meraki
Wi-Fi Hardware
Aruba / HPE
Wi-Fi Hardware
Ubiquiti
Wi-Fi Hardware
Ruckus
Wi-Fi Hardware
POS Systems
Transaction Data
Footfall Counters
Traffic Data
REST API
Custom Integration
Webhooks
Event Triggers
Built for every role

Different stakeholders. Same platform.

Store Managers
Live connectivity health for your store. Alerts before POS failures. Weekly reports you can act on immediately without waiting for IT.
IT & Operations
Estate-level dashboard with AP health, zone mapping, and SNMP integration. Identify and fix network issues before they hit the sales floor.
Commercial & HQ
Cross-store benchmarking, revenue correlation, and roll-up reporting. Connect IT spend to measurable commercial outcomes for board-level visibility.
Technical FAQ

Everything you need to know.

Yes. Qualoo is fully hardware-agnostic and works with all major enterprise Wi-Fi vendors including Cisco Meraki, Aruba, Ubiquiti, Ruckus, and Extreme. We connect via a lightweight software agent or standard SNMP — no hardware replacement needed.

Qualoo only collects anonymised network performance data — connection speed, latency, session duration, and signal strength. We never collect personally identifiable information, browsing history, or any data requiring additional GDPR consent. All data is anonymised at source.

Qualoo measures session duration — how long a customer device is connected to your Wi-Fi — as a proxy for dwell time. This is combined with zone-level performance data to identify areas causing early exits. If you have a footfall counter or POS integration, Qualoo can correlate directly with transaction data.

Yes — on Enterprise plans, you can embed a live connectivity score widget into your own app, website, or in-store displays using the embeddable widget or REST API. The score updates in real time and can be styled to match your brand.

Your live monitoring dashboard is active within minutes of installation. Qualoo builds a 7-day performance baseline automatically, after which you receive your first weekly insights report. Most retailers identify at least one actionable issue within the first 72 hours.

One. The Single Store plan starts at $49/month for one location. Multi-Store pricing kicks in at 5+ locations with volume discounts. Enterprise pricing is custom for 50+ stores and includes dedicated success management, API access, and white-label options.